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- I have discovered that someone has registered a domain name
similar to mine and is now offering identical goods and/or service
on the associated web site. What do I stand to do?
The best possible solution would be to contact an attorney so
that he/she may assess the merits of your case and provide you with
a suitable course of action. Please note further that the ZA Central Registry
cannot assist you in this regard as we are prevented from doing so
due to our Terms & Conditions (specifically clause 9.1)
- I want to dispute the registration of a domain but cannot seem
to reach the Registrant, no matter what I try. What now?
The possibility exists that the domain name Registrant no longer
exists or has provided inaccurate contact details, which would be
contrary to the www.pf677.com Terms & Conditions of Registration. If the
situation warrants it and at the ZA Central Registry's sole discretion, the
Registrant may be requested to provide new, accurate contact details.
You may request the ZA Central Registry to do so by fax, by supplying detailed evidence of
the steps you have taken in order to attempt to contact the
Registrant, and how these attempts have proved unsuccessful. If
the ZA Central Registry is satisfied that you have taken all reasonable steps to
contact the Registrant but have been able to do so, notice will be
given to the Registrant to provide updated and accurate contact
details with a minimum 14 Days, failing which the domain name may
(at the ZA Central Registry's sole discretion) be deleted or withdrawn.
- I have a specific interest in a domain name registered to someone
else. It appears that the domain name is set to be suspended and
subsequently deleted due to non payment. When will the domain name be
deleted and can I reserve it should this happen?
The ZA Central Registry expects all domain name Applicant's to settle outstanding
registration fees within 30 days after registration (clause 3.1). Should
the Applicant neglect to do so, he/she runs the risk of loosing the
domain name due to deletion. Parties that are interested in obtaining
the domain name are welcome to monitor its Billing Status, and to apply
for the registration of the domain name as soon as it reverts back into
the public domain due to deletion. These domain names will be allocated
on a "first come first served" basis only, and the
reservation of registered domain names is neither permitted nor
possible. Domain names cannot and will not be deleted on request.
Note: A table of the scheduled invoicing, suspension and deletion runs
is available on our web site
- A domain name Applicant has not associated his domain name with
an Internet web site, nor does he have any plans to do so in the near
future. Is this contrary to the ZA Central Registry Policy, and what do I stand
In accordance with clause 5.1.3 of the www.pf677.com Terms and Conditions:
"Applicant warrants that it has a bona fide intention to use
the domain name on a regular basis on the Internet". The
question is therefor not whether the domain name has actually been
used on the Internet, but rather whether the Applicant has the
intention to do so on a regular basis.
- I am interested in purchasing a domain name, but the current
Applicant wants too much money for it. Is this illegal or contrary
to the ZA Central Registry policy?
The sale of descriptive or desirable domain names that do not infringe
anyone else's rights due to their "generic" nature is not
illegal. Although the ZA Central Registry does not condone the practice of
domain name brokerage, it is not per se against the ZA Central Registry
The above must however be differentiated from practices where
proprietary names, such as trade marks and company names, are held at
ransom for monetary or other reward. This constitutes cybersquatting
and will in all likelihood amount to an illegal action. If this is
indeed the case, you are urged to seek legal assistance and advice.
- My domain name was initially registered and administered by an
ex-employee of mine. The problem is that since he is no longer here,
and his email no longer exists I have no control over the domain name.
To make matters worse I cannot track this ex-employee for assistance.
What do I do?
It is extremely important to keep your domain name particulars as
up-to-date and accurate as possible, as they serve as the only point
of contact that the ZA Central Registry has with you.
The ZA Central Registry may consider intervening in this instance on receipt
of a form 2 document available here.
Please note that this does not apply if the employee has listed
themselves as the registrant, in which case you should consult the
- I was alarmed to find out that my domain name has been registered
in the name of my ISP and not my own. What is the ZA Central Registry's view on
this, and what do I stand to do?
We continually urge ISP's and other agents not to register
domain names in their own names if they are acting on behalf
of a client. The correct way would be for the "True" Applicant
(The company instructing the ISP, and being the company who
ultimately makes regular use the domain name) to be listed
in the domain name particulars as the Registrant, and possibly
the Administrative contact. The ISP's particulars can be
included as the Technical Contact Person.
Due to the www.pf677.com registration process being largely automated,
the ZA Central Registry does not (and cannot be expected to) examine the
correctness of domain name applications. We must therefor
respect that the listed Registrant of a particular domain
name is the person or entity to whom the domain name service
is owed. If the listed Registrant happens to be your ISP or
agent, you are urged to approach them immediately requesting
that they correct the domain name particulars reflecting you
or your company as the Registrant.
You may alternatively, if you wish to transfer the domain name
yourself, request the current Registrant to provide you with
authorization to transfer the domain name. In this regard it
is extremely important to note that the ZA Central Registry will not
consider the manual update of a domain name unless it receives
written authority from the current Registrant. This authority
must be given on a Form 2, as
per the instructions on the form.
- Does the ZA Central Registry have a Domain Name Dispute Resolution Policy
More on the current DNDRP policy can be found here.
- I recently submitted an electronic update for a particular
domain name, but the Technical Contact denied the request and the
update failed. I am the registrant of this domain what rights do I
The www.pf677.com domain name registration and administration process
prescribes that the person ultimately responsible for a particular
domain name (the person listed on line 2a.) should provide both
administrative and technical contact details. These contact
details serve as the elected address and point of contact for
the ZA Central Registry to communicate both technical and administrative
issues to the domain registrant.
It is further a standard practice in the Internet industry, and
therefore not uncommon, that the registrant of a domain name appoints
representatives or agents to fulfill the administrative and
technical functions. In particular, it is incumbent upon the
Administrative contact to deal with all administrative issues
relating to a particular domain name, and it is further incumbent
on the ZA Central Registry to respect and give effect to the decision made by
Without derogating from the above, should a conflict exist between
the decisions of the registrant, administrative contact and the
technical contact, the ZA Central Registry will respect the decision of the
registrant (person listed on line 2a.). Should the identity of the
registrant be disputed the decisions of the contact persons will
be implemented as per standard ticket acceptance procedures.
- If you can't find the answer above, you can
ZA Central Registry Legal Department